The basis of our nursing work is the holistic care of the clients, taking into account their ethnic, cultural, religious and social needs and taking their environment into account.

It is our goal to respond to the individual and biographical life experience of each individual client and to align our care accordingly.

As far as possible, our aim should always be to support our clients in determining their own lives.

With the involvement of the clients and their existing skills and needs, we carry out professional, activating and planned care based on the care model of M. Krohwinkel, taking into account the knowledge of nursing science.

The clients are advised and informed in detail and comprehensively, as required in the selection of the required services, based on their specific needs and economic efficiency.

With your consent, the social environment is included in the planning in order to maintain and promote the greatest possible independence.

We look for individual possibilities with the client if the financing is not guaranteed.

Dealing with clients and their social environment is determined by our discretion and friendliness and we behave as guests in their environment.

We meet the mutual information obligation and pursue objective and regular communication. All employees and managers treat each other in a cooperative style that is characterized by mutual respect.

The employees are deployed according to their qualifications, under the supervision and guidance of the senior nurse. They take part in internal and external training courses to expand their specialist knowledge and improve the quality of care for clients.

We conscientiously provide our services to clients and actively participate in the continuous improvement process in our care service. Our care is characterized by close cooperation with relatives, doctors, physiotherapists, medical pedicure, medical supply stores (rehabilitation technology), health insurance companies, pharmacies and carers.

At the same time, we offer extensive assistance for migrants: interpreters, contacts to the relevant cultural associations and integration centers.

When providing the service, we pay attention to economic efficiency through planned work processes, documentation and efficient use of material and employees.

All employees and managers in the nursing service identify with the goals of the mission statement.